The 8th International Conference ofHuman Services Information Technology Applications
Information Technology and Diversity in Human Services:Promoting Strength through Difference
DETAILED PROGRAMME Please scroll down for a detailed programme description.
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PROGRAM
SUNDAY, AUGUST 26
4:00pm Registration
6:00pm Keynote Address Patrick McLean
Patrick McLean is Vice-President of Marketing for Bell Canadas Consumer Internet Services which is Canadas largest Internet Service Provider. He holds an MBA degree from the University of Toronto and a Bachelor of Commerce degree from Queens University. He has been accountable for developing the extensive value-added services program as well as overseeing Bell Sympaticos consumer partnership with Microsoft. Patrick will identify current directions and future trends of the Internet that will have implications for human service providers.
7:00pm Welcome Reception & Dinner
MONDAY, AUGUST 27
8:30am Registration
9:00am Opening Ceremony
9:15 10:15am Keynote Session Paul Gillespie
Paul Gillespie Consulting
Paul Gillespie has more than 25 years of international law enforcement leadership experience, the heart of which is strategic planning. His background includes developing the world renowned Child Exploitation Section of the Toronto Police Service, and the Child Exploitation Tracking System (CETS) through a Toronto Police Service partnership with Microsoft Canada.
10:15 10:30am Break
10:30 12:00pm Parallel Session 1
1 a. Ms. Jackie Rafferty, Director
Centre for Human Service Technology/SWAP, University of
Southampton, U.K.
Dr. Jan Steyaert, Adjunct Professor
Centre for Human Service Technology, University of
Southampton, U.K.
Social work in a digital society
1 b. Prof. Dhrubodhi Mukherjee, Assistant Professor
Southern Illinois University Carbondale, U.S.A.
Internet and Social Trust: Implications for Human
Services
1 c. Mr. Thomas Ley, Research Fellow
Dr. Udo Seelmeyer, Scientific Assistant
Bielefeld University, Germany
Technologies of Care or rather Care of Technologies
2 a. Carol Gladwell
Kids Help Phone
2 b. Robyn MacEachen
Ontario Provincial Police
2 c. Prof. Robert MacFadden, Professor
Faculty of Social Work, University of Toronto, Canada
Keeping Up: Adapting Child Internet Safety Strategies
to Changes in Technology
3 a. Dr. Peter Farvolden, Centre for Addiction and Mental
Health
Promoting Access to, Engagement with, and Efficacy
of the Treatment of Mental Health and Addiction
Problems with Web-Based Disease Management
Programs
3 b. Dr. Michael Wright. Assistant Professor
Ms. Clarisa Perochena, MSW Student
Andrews University, U.S.A.
Mrs. Taunya Wright, Registered Nurse, BSN
MAWMedia Group, U.S.A.
Process is Queen? How to create distributed
educational media
3 c. Mr. Eric Youn, Assistant Professor-Distance Education
Program
Dr. Marshall Smith, Professor
University of Hawaii at Manoa, U.S.A.
Surveying Distance Education Efforts in Schools of
Social Work
12:00 1:00pm Lunch
Poster Session
102 Dr. Larry Kreuger, Professor
School of Social Work, University of Missouri, U.S.A.
Dr. John Stretch, Professor
Saint Louis University, U.S.A.
Factors that Predict Hypertechnology Acceptance and
Use Among Human Service Workers
103 Dr. Harriet Meek, Assistant Professor
New Mexico State University, U.S.A.
A Social Work Wiki? Increasing the Evidence Base
AND Engaging Practitioners in the Production of Research
104 Prof. Klaus Bredl, Professor
University of Applied Sciences Neubrandenburg, Germany
Kowledge Management with Web 2.0 applications in
Human services
1:00 2:30pm Parallel Session 2
4 a. Prof. Dale Fitch, Assistant Professor
University of Michigan, U.S.A.
Methodological Considerations Integrating Disparate Human Services Information Systems
4 b. Jeanette Lewis, Executive Director
Ontario Association of Children's Aid Societies, Canada
Mr. Ronan Rooney, Chief Technology Officer & Co-
founder
Curam Software, Canada
Technologies Empowering Ontario's Child Welfare
System
4 c. Dr. Menachem Monnickendam, Senior Lecturer
School of Social Work, Bar Ilan University, Israel
Prof. Riki Savaya, Associate Professor
Bob Shapell School of Social Work, Tel Aviv University, Israel
Target your computer system implementation efforts for maximum effect: Results from four human services
5 a. Dr. Ann Rosegrant Alvarez, Director of Distance Education
Dr. Marshall Smith, Program Coordinator, Distance
Education
University of Hawai'i at Manoa , U.S.A.
The Road to Hana: Going the Distance to Deliver Social Work Education to Remote, Underserved and Culturally Diverse Populations
5 b. Dr. David Topps, Northern Ontario School of Medicine
5 - c. Mr. Eric Youn, Assistant Professor-Distance Education
Program
Dr. Marshall Smith, Professor
University of Hawaii at Manoa, U.S.A.
Determining a Baseline for Needed Services as part of a Social Work Distance Education Option for the Hawaiian Islands Using GIS Technologies
6 a. Mr. Timothy Ma, Executive Director
Senior Citizen Home Safety Association, Hong Kong
Linking Elderly to Holistic Care Services through
Integrated Communication Technology
6 b. Dr. Chi-kwong Law, Associate Professor
The University of Hong Kong, Hong Kong
The impact of access to personal computer at home on the children's learning capacity, civic participation, social relationship and parent-child relationship
6 c. Dr. Yu-Cheung Wong, Assistant Professor
Dr. Chi-Kwong Law, Associate Professor
The University of Hong Kong, Hong Kong
Dr. Yat-Chu, John Fung, Director
ITRC, HKCSS, Hong Kong
Dr. Chi-yee, Jolie Lam, Research Assistant
The Unviersity of Hong Kong, Hong Kong
Perpetuating old exclusions and producing new ones - digital exclusions in information society
2:30 2:45pm Break & Poster Sessions (see previous description)
2:45 4:15pm Parallel Session 3
7 a. Prof. Walter LaMendola, Director of Technology
University of Denver, U.S.A.
Judy Krysik, Associate Professor
Arizona State University, U.S.A.
A first look at persuasive technologies in the human services
7 b. Mr. Teuvo Peltoniemi, Director of Information Department
A-Clinic Foundation, Finland
Addictionlink and Other ICT Tools in Addictions Prevention and Treatment in Finland
7 c. Prof. Dick Schoech, Dulak Professor
University of Texas at Arlington School of Social Work,
U.S.A.
Web-phone based intervention plan adherence optimizer
8 a. Dr. William Barcy, Visiting Scholar
University of Michigan, U.S.A.
Computer self-efficacy and computer anxiety in a hospital social work and nursing case management department
8 b. Dr. Brenda Moore, Interim Department Head & BSW
Director
Texas A&M University Commerce, U.S.A.
Use of Technology in Rural Social Service Agencies
8 c. Ms. Lai-shan Ho, Research Assistant
The University of Hong Kong, Hong Kong
Pattern Change in IT Use of Children from Lower-income Families After Gaining Home Access
9 a. Prof. Jan Steyaert, Professor
Fontys University of Applied Sciences, The Netherlands
Mrs. Jackie Rafferty, University of Southampton, U.K.
The case for open access to social work research
9 b. Dr. Harriet Meek, Assistant Professor
New Mexico State University, U.S.A.
A Social Work Wiki? Increasing the Evidence Base AND Engaging Practioners in the Production of Research
9 c. Mr. Josh Knauer, Director of Advanced Development
MAYA Design, Inc., U.S.A.
John Pierce, Deputy Director of the Office of Information
Allegheny Country Department of Human Services, U.S.A.
Creating an Information Commons: Sharing Knowledge to Connect Administrators, Professionals and Participants
TUESDAY, AUGUST 28
8:30am Registration
9:00 10:00am Keynote Session Lawrence Murphy
Lawrence Murphy is the founder and director of Eastern Region, Worldwide Therapy Online Inc.. He pioneered an innovative form of psychotherapeutic service delivery via the internet, delivery of cybercounselling services, counselor education, eSupervision, business management, and web site development.
10:00 11:30am Parallel Session 4
10-a. Mr. Lawrence Murphy, Director
Mr. Dan Mitchell, Director
World Wide Therapy Online Inc., Canada
The Future is Now: Cybercounselling in the 21st Century
10-b. Dr. Georgina Cardenas-Lopez
Prof. Berenice Serrano
Universidad Nacional Autonoma de Mexico, Mexico
E-therapy: An alterntive for clinical skills training and
psychotherapy to distance
10-c. Dr. Brenda Moore, Interim Department Head & BSW
Director Texas A&M University - Commerce
Using Technology to Promote Communities of Practice (CoP)
11-a. Dr. Larry Sanders, Chairman / CEO
Morning Sun Software Development, Canada
Mr. Jeffery Angelo, President
Intelliware Information Solutions, Canada
Morning Sun Standards Manager for Accreditation
11-b. Mr. Brian Bingel, President
Dr. Richard Alvarez, Chief Operating Officer
David Talbot, Vice President of Development
Data Systems International, Inc., U.S.A.
ClientTrack: Overcoming the Barriers to Diversity and Collaboration Through an Innovative Web-Based Application for Human Social Services Providers
11-c. Mr. Dmitry Buterin, Chief Apricot
Wild Apricot, Canada
Impact of Online Technology on the Nonprofit Sector
12a. Dr. Kelly Ernst, President & CEO
Dave Sargeant, Regional Manager, Ontario
Canadian Outcomes Research Institute, Canada
Using Organizational Outcome Monitoring within Multi-
Agency and Funder Networks
12-b. Mr. Tarsem Singh Cooner, Associate Director
The Centre of Excellence in Interdisciplinary Mental Health,
University of Birmingham, U.K.
Enabling connectivity: Developing technical literacy through organisational and physical design as a means of promoting interdisciplinary higher education
12-c. Dr. Alan Knowles, Instructor
Grant MacEwan College, Canada
Mr. Neil Ballantyne, Learning Technology Manager
Scottish Institute for Excellence in Social Work Education,
U.K.
Enhancing student learning with case-based multimedia: The views of social work students in Scotland and Canada
13-a. Ms. Miriam George, Social Worker
Centre for Addiction and Mental Health, Canada
Information Technology and Health Education
13-b. Prof. Dhrubodhi Mukherjee, Assistant Professor
Southern Illinois University Carbondale, U.S.A.
Volunteering through the Net: A Social Capital
Perspective
13-c. Charles Mbugua, Federation of Social Workers Africa,
Kenya
Information Technology as a tool for Poverty
Alleviation
11:30 11:45am Break
1145 1:15pm Parallel Session 5
14-b. Dr. David Nicholas, Academic and Clinical Specialist
The Hospital for Sick Children, Department of Social Work,
Canada
Evaluation of an Online Peer Support Network for Adolescents with End Stage Renal Disease (ESRD)
14-c. Dr. David Nicholas, Academic and Clinical Specialist
The Hospital for Sick Children, Department of Social Work,
Canada
The Impact on Method and Form of Online Communication in Providing Social Support: Issues and Applications
15-a. Dr. John Fung, Research Associate & Honorary Lecturer
The University of Hong Kong, Hong Kong
Empowerment of Senior Citizens via Information and Communication Technology in a non-English speaking Culture
15-b. Dr. Chi-yee, Jolie Lam, Senior Research Assistant
Dr. Chi-Kwong Law, Associate Professor
Dr. Yu-cheung Wong, Assistant Professor
University of Hong Kong, Hong Kong
Dr. Yat-chu, John Fung, Director, Information Technology
Resource Centre Limited
Hong Kong Council of Social Service, Hong Kong
Reaching out to hidden seniors - the ICT ways
15-c. Prof. Paul Freddolino, Professor and Coordinator of Distance Education
Michigan State University, U.S.A.
Using technology to connect the aging, their families, and their caregivers
16-a. Wayne Skinner, Deputy Clinical Director, Addictions
Program
CAMH / University of Toronto, Canada
Process factors in online teaching: using self-reflection and small group dialogue to enhancing learning about addiction issues
16-b. Prof. Walter LaMendola, Director of Technology
Prof. Jean East, Associate Professor
University of Denver, U.S.A.
A report on the development of a blended on-line collaborative learning community in a professional graduate school
16-c. Dr. Goutham M. Menon, Associate Professor
University of Texas at San Antonio
Using Web 2.0 to enhance global competence in social
work education
17. New York University
Evidence-based Practice & Technology
1:15 2:15pm Lunch
2:15 3:45pm Parallel Session 6
18-a. Herman Van Lieshout, Senior Lecturer
Fontys University of Professional Education, The
Netherlands
Albert Visser, Senior Lecturer
Hogeschool Utrecht, The Netherlands
The Dutch National Program for Digital Learning in
Social Work Education
18-b. Mr. Neil Ballantyne, Learning Technology Manager
Ms. Ellen Daly, Knowledge and Information Assistant
Scottish Institute for Excellence in Social Work Education,
U.K.
The Canadian "Home Children": a case study in the digitization of social work heritage material
18-c. Ms. Ellen Daly, Knowledge & Information Assistant
Mr. Neil Ballantyne, Learning Technology Manager
Scottish Institute for Excellence in Social Work Education,
U.K.
Ensuring the discoverability of digital images for social work education: an online "tagging" survey to test controlled vocabularies
19-a. Mr. Kim Nam, Keith Tsoi, Managing Director
KTC Keith Tsoi Chinese Computer Centre, Hong Kong
Game Theory Application in Home for Elderly of Hong Kong Drug Management, Medical History, Petty Cash Management
19-b. Dr. Georgina Cardenas-Lopez
Carmen Ramos
Universidad Nacional Autonoma de Mexico, Mexico
Evaluation of Virtual Reality exposure training for Agoraphobia treatment
19-c. Dr. Elizabeth DePoy, Professor
Dr. Stephen Gilson, Professor
University of Maine, U.S.A.
Advancing digital equality: A human service obligation
2:15pm Field Visits tba
7:00pm Cultural Evening
Hart House Great Hall, University of Toronto
WEDNESDAY, AUGUST 29
8:30am Registration
9:00 10:00am Keynote Session Barry Wellman
Based at the University of Toronto, Prof Barry Wellmans research examines virtual community, the virtual workplace, social support, community, kinship, friendship, and social network theory and methods. He is the Chair-Emeritus of the Community and Information Technologies section and Community and Urban Sociology section of the American Sociological Association. He has been a Fellow of IBM's Institute of Knowledge Management, a consultant with Mitel Networks, a member of Advanced Micro Devices' Global Consumer Advisory Board, and a committee member of the Social Science Research Council's (and Ford Foundation's) Program on Information Technology, International Cooperation and Global Security. He is the (co-)author of more than two hundred articles, co-authored with more than eighty scholars, and is the (co-)editor of three books.
10:15 11:45am Parallel Session 7
20-a. Hazel Wheldon, Vice-President, Clinical and Education
Division
Rick Walrond, Manager, Programming
Multi Health Systems Inc., Canada
Administering Psychological Tests in the 21st Century: Leveraging the power of the internet
20-b. Mrs. Ann-Marie Dawes, MSW Student
Andrews University, U.S.A.
Dr. Michael Wright, Owner
MAWMedia Group, U.S.A.
Healthy Adjustment in the Post-partum Year (Happy): for Mothers and Supportive Others
20-c. Mrs. Taunya Wright, Registered Nurse BSN
Dr. Michael Wright, Owner
MAWMedia Group, U.S.A.
Health Literacy & Well-being Body Systems Program
21-a. Ms. Karen Zgoda, Doctoral Student
Boston College, U.S.A.
Internet-Based Health Information Use by Persons
aged 50 and Older: An Exploration of Process, Meaning, and Experience
21-b. Prof. Peter Selby, Clinical Director, Addictions Program
Centre for Addiction and Mental Health, Canada
Dr. Scott McIntosh, Assistant Professor
University of Rochester, U.S.A.
Dr. Cameron Norman, Assistant Professor
University of Toronto, Canada
Dr. Beth Bock, Associate Professor,
Brown Medical School
Global eHealth Innovation Through Tobacco Control
21-c. Mr. Teuvo Peltoniemi, Director of Information Department
A-Clinic Foundation, Finland
Promille SMS Service Helps People to Control
Excessive Alcohol Use
22-a. Mr. Eric Youn, Assistant Professor
University of Hawaii at Manoa, U.S.A.
Mr. Juan Enrique Huerta Wong, PhD Student
Universidad Autonoma de Nuevo Leon, Mexico
Prof. Dick Schoech, Dulak Professor
University of Texas at Arlington School of Social Work,
U.S.A.
An evaluation of two virtual learning environments to
develop listening skills
22-b. Prof. Dick Schoech, Dulak Professor
University of Texas at Arlington School of Social Work,
U.S.A.
Dr. Jo Ann Coe Regan, Assistant Professor-Distance
Education Program
University of Hawaii at Manoa, U.S.A.
Dr. Andrew Quinn, Assistant Professor
University of North Dakota, U.S.A.
The Internet Virtual Video Classroom: Description, Features, and Applications
22-c. Dr. Jo Ann Coe Regan, Assistant Professor-Distance Education Program
University of Hawaii at Manoa, U.S.A.
Dr. Michael Berghoef, Associate Professor of Social Work
Ferris State University, U.S.A.
Utilizing Multimedia and Web-Based Technologies for Teaching About Issues of Diversity and Racism