Recent Articles " To be or not to be" (Internet marketing for professionals) The Scrivener Vol. 8 Number 2 Spring 1999 "Make a little rain: success lies in the journey" The Scrivener Vol. 7 Number 3 Fall 1998 "The Next Generation" Rapport Issue 23 November 1998 "Ask the Dean" Briefly, monthly column since September 1998 "Writing that Works" Law Now June/July 1997 "Writing to the Reader: Reaching Generation X" Rapport - Issue 20 March 1997 "Framing Your Masterpiece" Law Now June/July 1996 "Simplified English" Rapport Issue 17 1995 Publications " L-MAW Legal Marketing Assessment Wheel" Practice Development Group Inc. , Vancouver, BC 1999 "Success" Board game used in client relations training Practice Development Group Inc. Vancouver, BC 1999 "Law Firm Marketing Audit" (assessment instrument) Legal Marketing Institute, Vancouver, BC 1998 "Legal marketing 101" (poster) Legal Marketing Institute, Vancouver, BC 1998 "Speaking Success" (booklet) ASAP Publishing, Vancouver, BC 1998 "Business Communication for ESL Professionals" (book) ASAP Publishing, Vancouver BC, 1998 "Satisfaction Guaranteed" (a board game used in client relations training) Plain Language Partners Ltd. Vancouver, BC 1998 "The Law Firm Literacy Audit" (assessment instrument) CBA (BC Branch) Vancouver, BC 1997 "How to Test Your Documents for Usability" (book) Self-published, New Westminster, BC 1996 "Plain Language Activities for Training" (book) Plain Language Partners Ltd. Vancouver, BC [ Dean Education and Affiliations ] - [ Home Page ]